Health Help Center
Answers about plans, provider review, billing, shipping, and everything in between.
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Plan Information
Get all the essential details about our plans.
Updated this week
We offer plans to support your wellness journey. Here’s a breakdown of our current plans:
Empowered + Longevity Lifestyle Plan
Tirzepatide & NAD+ Plan
Pricing: $232 per month with a 3-month commitment. This means a total of $698 for the 3-month plan and renews every 11 weeks.
Semaglutide & NAD+ Plan
Pricing: $199 per month with a 3-month commitment. This means a total of $598 for the 3-month plan and renews every 11 weeks.
What’s Included?
- GLP-1 Medication (if approved) 💊
- Includes minimum (3) 1,000mg vials of NAD+ Medication (if approved) 🧪
- Syringes with Needles & Injection Instructions 💉
- Provider-Led Health Review 🩺
- Fast Shipping (once dispensed by a partner pharmacy) 🚀
Thrive Forward Longevity Lifestyle Plan
Tirzepatide, Sermorelin and NAD+
Pricing: $997 for a 3-month plan and renews every 11 weeks.
Semaglutide, Sermorelin and NAD+
Pricing: $897 for a 3-month plan and renews every 11 weeks.
What’s Included?
- GLP-1 Medication (if approved) 💊
- Sermorelin (if approved) 💊
- Includes minimum (3) 1,000mg vials of NAD+ Medication (if approved) 🧪
- Syringes with Needles & Injection Instructions 💉
- Provider-Led Health Review 🩺
- Fast Shipping (once dispensed by a partner pharmacy) 🚀
Midlife Thrive — NAD+ & Sermorelin
Pricing: $183 per month with a 3-month commitment (33% savings). This means a total of $549 for the 3-month plan and renews every 11 weeks.
What’s Included?
- Sermorelin (if approved) 💊
- NAD+ (if approved) 🧪
- Syringes with Needles & Injection Instructions 💉
- Provider-Led Health Review 🩺
- Fast Shipping (once dispensed by a partner pharmacy) 🚀
Medication Plans
Compounded Semaglutide Plan
Pricing: $133 per month with a 3-month commitment. This means a total of $399 for the 3-month plan and renews every 11 weeks.
What’s Included?
- Semaglutide medication (if approved) 💊
- Syringes with Needles & Injection Instructions 💉
- Provider-Led Health Review 🩺
- Fast Shipping (once dispensed by a partner pharmacy) 🚀
Compounded Tirzepatide Plan
Pricing: $166 per month with a 3-month commitment. This means a total of $499 for the 3-month plan and renews every 11 weeks.
What’s Included?
- Tirzepatide medication (if approved) 💊
- Syringes with Needles & Injection Instructions 💉
- Provider-Led Health Review 🩺
- Fast Shipping (once dispensed by a partner pharmacy) 🚀
Compounded NAD+ Plan
Pricing: $79 per month with a 3-month commitment. This means a total of $239.00 for the 3-month plan and renews every 11 weeks.
What’s Included?
- Includes minimum (3) 1,000mg vials of NAD+ Medication (if approved) 💊
- Provider-Led Health Review 🩺
- Syringes with Needles & Injection Instructions 💉
- Fast Shipping (once dispensed by a partner pharmacy) 🚀
Compounded Sermorelin Plan
Pricing: $116 per month with a 3-month commitment. This means a total of $349 for the 3-month plan and renews every 11 weeks.
What’s Included?
- Sermorelin medication (if approved) 💊
- Syringes with Needles & Injection Instructions 💉
- Provider-Led Health Review 🩺
- Fast Shipping (once dispensed by a partner pharmacy) 🚀
MICC — Methionine, Inositol, Choline and Vitamin B12 (Cyanocobalamin)
Pricing: $66 per month with a 3-month commitment. This means a total of $199 for the 3-month plan and renews every 11 weeks.
What’s Included?
- MIC with Vitamin B12 (Methionine, Inositol, Choline & Vitamin B12) (if approved) 💊
- Syringes with Needles & Injection Instructions 🩹
- Provider-Led Health Review 🩺
- Fast Shipping (once dispensed by a partner pharmacy) 🚀
Disclaimer: Any information provided on this webpage is for informational purposes only and should not be construed as medical advice; it is not a substitute for professional medical consultation, diagnosis, or treatment. All patients must consult with a healthcare provider prior to the prescription or dispensing of any medication, which will be done only pursuant to a valid prescription. Compounded drug products are not FDA-approved, and the FDA does not evaluate their safety, effectiveness, or quality. Patients are encouraged to discuss the risks, benefits, and appropriateness of any medications, including compounded products, with their healthcare provider before use.
May 20, 2026
Yes. The final cost includes the medication (if approved) and all services listed below.
- Provider Health Review
- 3 months of medication of the selected plan (if approved)
- Fast Shipping (once dispensed by a partner pharmacy)
- Syringes with Needles & instructions
There are no additional membership fees required within these plans.
Disclaimer: Any information provided is for informational purposes only and should not be construed as medical advice; it is not a substitute for professional medical consultation, diagnosis, or treatment. All patients must consult with a healthcare provider prior to the prescription or dispensing of any medication, which will be done only pursuant to a valid prescription. Compounded drug products are not FDA-approved, and the FDA does not evaluate their safety, effectiveness, or quality. Patients are encouraged to discuss the risks, benefits, and appropriateness of any medications, including compounded products, with their healthcare provider before use.
Provider-Led Health Review
Your path to approval.
April 16, 2026
Getting started with Society RX is a smooth journey. Here’s how the approval process works and what to expect once you’re approved:
Step 1: The Approval Process
Once your submission is received, it needs to be reviewed and approved by a healthcare provider. To ensure a thorough and timely review, please make sure you’ve completed the following steps:
- Filled out the clinical intake questionnaires: This helps the provider understand your needs and goals. 📝
- Send your identification: This verifies your identity for a secure process. 🆔
- Provide your prescription: If you are currently on this treatment, please share the medication you’re using and, if available, upload a copy of your current prescription or a clear photo of the vials. This helps ensure a smooth review and approval process. 💊
Step 2: What Happens After Approval?
If approved by a healthcare provider, your prescription is promptly sent to a qualified pharmacy for compounding. This is where your medication is prepared with care. ✨
Please allow about 5–7 business days for your medication to be expertly compounded and ready. 🚚
You’ll receive a shipping notification with a tracking number as soon as your medication is on its way. 📦
To review your prescription details and important usage instructions, please refer to the email from your provider titled: “Your Prescription Has Been Approved – Product Instructions Included.”
Important Notes:
- ✉ You will receive a shipping notification with a tracking number once the tracking label is created.
- If your shipping label is created after the 6 p.m. CST Friday cutoff time or anytime over the weekend, the package will be picked up by the carrier on the following Monday or Tuesday.
Need Assistance?
If you have any questions about your order or need further assistance, please do not hesitate to reach out to our Customer Service Team at support@societyrxdirect.com. We are always here to help you. 😊
Disclaimer: Any information provided is for informational purposes only and should not be construed as medical advice; it is not a substitute for professional medical consultation, diagnosis, or treatment. All patients must consult with a healthcare provider prior to the prescription or dispensing of any medication, which will be done only pursuant to a valid prescription. Compounded drug products are not FDA-approved, and the FDA does not evaluate their safety, effectiveness, or quality. Patients are encouraged to discuss the risks, benefits, and appropriateness of any medications, including compounded products, with their healthcare provider before use.
May 18, 2026
Need to get in touch with a healthcare provider or the clinical support team? Email our Customer Service Team at support@societyrxdirect.com and we will route your question to the right person. 💬
Please include your name and order details so we can find your file quickly.
Disclaimer: Any information provided is for informational purposes only and should not be construed as medical advice; it is not a substitute for professional medical consultation, diagnosis, or treatment. All patients must consult with a healthcare provider prior to the prescription or dispensing of any medication, which will be done only pursuant to a valid prescription. Compounded drug products are not FDA-approved, and the FDA does not evaluate their safety, effectiveness, or quality. Patients are encouraged to discuss the risks, benefits, and appropriateness of any medications, including compounded products, with their healthcare provider before use.
July 24, 2025
We understand it can be disappointing if your order isn’t approved. Please know that healthcare providers carefully review each submission to ensure the treatment is appropriate for each patient and that the overall process remains smooth.
If your order was not approved, it’s typically for one of the following reasons:
- Incomplete clinical intake questionnaires: The healthcare provider relies on the completion of all intake questionnaires. 📝
- Medical history: The provider determined that the plan is not the right fit for you due to your medical history. 📝
Payment-related issues that may affect your order:
- Missing or unclear identification: To verify your identity and comply with regulations, we require clear and valid identification. If this wasn’t provided or was unreadable, it could lead to non-approval. 🆔
- Order not completed (within 7-day window): Your order was automatically canceled because there were missing details and the payment wasn’t completed within the 7-day authorization period, and the funds were released. 💵
- Failed payment: If there was an issue processing your payment, your order cannot move forward. Please check your payment details or contact your bank. 💳
Need Assistance?
If you have questions about the specific reason for your non-approval, or if you believe you can provide additional information for a re-evaluation, please do not hesitate to reach out to our Customer Service Team at support@societyrxdirect.com. We are here to help you understand the next steps. 😊
Disclaimer: Any information provided is for informational purposes only and should not be construed as medical advice; it is not a substitute for professional medical consultation, diagnosis, or treatment. All patients must consult with a healthcare provider prior to the prescription or dispensing of any medication, which will be done only pursuant to a valid prescription. Compounded drug products are not FDA-approved, and the FDA does not evaluate their safety, effectiveness, or quality. Patients are encouraged to discuss the risks, benefits, and appropriateness of any medications, including compounded products, with their healthcare provider before use.
April 30, 2026
Once your order receives provider approval, your journey continues smoothly. Here’s what happens next and the estimated timeline:
- Your plan is promptly sent to a partner pharmacy for compounding. This is where your compounded medication is prepared with care. ✨
- Please allow about 5–7 business days for your medication to be expertly compounded and ready. 🚚
- You’ll receive a shipping notification with a tracking number as soon as your plan is on its way.
To review your plan details and important usage instructions, please refer to the email from your provider titled: “Your Prescription Has Been Approved – Product Instructions Included.”
Need Assistance?
If you have any questions about your order’s timeline or need further assistance, please do not hesitate to reach out to our Customer Service Team at support@societyrxdirect.com. We are always here to help you. 😊
Disclaimer: Any information provided is for informational purposes only and should not be construed as medical advice; it is not a substitute for professional medical consultation, diagnosis, or treatment. All patients must consult with a healthcare provider prior to the prescription or dispensing of any medication, which will be done only pursuant to a valid prescription. Compounded drug products are not FDA-approved, and the FDA does not evaluate their safety, effectiveness, or quality. Patients are encouraged to discuss the risks, benefits, and appropriateness of any medications, including compounded products, with their healthcare provider before use.
Ordering & Billing
Order details and billing info.
May 26, 2026
Placing an order with us is simple. Follow these steps and you will place your order in just minutes.
- Go to societyrxdirect.com and click See If You Qualify to begin. ✨
- Choose the plan you would like to see if you qualify for.
- Add your information. 💳 Please note: after adding your payment details, you will fill out the Clinical Intake Form.
- Give our terms and conditions a quick read and accept them, then hit Submit Your Order to send your order on its way. 🎉
Please be advised that while we can attempt to process your HSA or FSA card, we cannot guarantee coverage. The healthcare provider can provide a summary of the service document if requested.
After accepting the terms and clicking Submit Your Order, you’ll be directed to the intake form 📋. This is where you’ll enter all your information for the provider to review. Please ensure all details are accurate so the providers can properly review your information. They will determine if this treatment option is appropriate for you.
Please allow 1 business day for your order to be reviewed by a healthcare provider to determine if this plan is appropriate for you.
If you are not approved, the authorization hold on your card is released and you are not charged.
Shipping Address
We can submit a shipping address update request to the partner pharmacy on your behalf; however, please note that address change requests cannot be guaranteed, particularly if submitted outside of normal business hours, Monday to Friday 9:00 AM to 5:00 PM CST.
We strongly recommend reviewing and confirming your shipping address prior to placing an order or before a renewal is processed. Once an order has been received and processed by the partner pharmacy, we may be unable to modify the shipping address or prevent the shipment from being delivered to the original address provided.
Disclaimer: Any information provided is for informational purposes only and should not be construed as medical advice; it is not a substitute for professional medical consultation, diagnosis, or treatment. All patients must consult with a healthcare provider prior to the prescription or dispensing of any medication, which will be done only pursuant to a valid prescription. Compounded drug products are not FDA-approved, and the FDA does not evaluate their safety, effectiveness, or quality. Patients are encouraged to discuss the risks, benefits, and appropriateness of any medications, including compounded products, with their healthcare provider before use.
June 25, 2025
Society RX accepts all major credit cards. 💳
Additionally, many patients successfully use FSA or HSA health benefit plans to cover the cost of their treatment plan. Please be advised that while we can attempt to process your HSA or FSA card, we cannot guarantee coverage. The Clinical Team can provide a summary of service document for this purpose, which can be requested by emailing support@societyrxdirect.com.
June 13, 2025
Good news. No extra membership fees are required within these plans. 🎉
June 25, 2025
To check your upcoming payment date, email our Customer Service Team at support@societyrxdirect.com with your name and order details, and we will confirm your next renewal date. 📆
May 26, 2026
Your Initial Plan Setup
When you began, after completing your intake questionnaire, you selected your preferred approach to dosage adjustments (increase, maintain, or decrease). Your health provider carefully reviewed this input. Once approved, they prescribed your initial 3-month supply.
This 3-month supply comes with a 90-day Beyond Use Date, ensuring you have enough medication for three full months. ✅
Your Renewal Process Explained 🔄
Per provider policy, your renewal is scheduled 11 weeks after your most recent order is processed. Here’s what to expect:
- Automatic Processing: On your renewal date, your new order will be automatically processed. 📅
- Follow-Up Intake Form: At that time, you’ll be prompted to complete a Follow-Up Intake Form. This is where you can indicate if you’d like to increase, maintain, or decrease your dose for the upcoming months. 📝
- Provider Review: Your provider will review your updated information from the form and, if clinically appropriate, will prescribe your next 3-month supply based on your clinical needs. 👩⚕️
Shipping Address
We can submit a shipping address update request to the partner pharmacy on your behalf; however, please note that address change requests cannot be guaranteed, particularly if submitted outside of normal business hours, Monday to Friday 9:00 AM to 5:00 PM CST.
We strongly recommend reviewing and confirming your shipping address prior to placing an order or before a renewal is processed. Once an order has been received and processed by the partner pharmacy, we may be unable to modify the shipping address or prevent the shipment from being delivered to the original address provided.
Shipping & Delivery
Get all the essential details about shipping and delivery.
May 26, 2026
As soon as the partner pharmacy generates a tracking number for your shipment, you’ll receive it via email.
If you’d like, you’re welcome to track your order directly through the carrier’s tracking system. 📦
Just a heads-up
- The partner pharmacies ship orders Monday through Thursday, including Fridays for targeted Saturday delivery, but they do not ship on Saturdays or Sundays.
- If your shipping label is created after the 4 p.m. CST Friday cutoff time or anytime over the weekend, the package will be picked up by the carrier on the following Monday or Tuesday.
- 📦 Once scanned, please allow 24 to 48 business hours for processing and initial tracking updates.
Need Assistance?
If you have any questions about tracking your order or need further assistance, do not hesitate to reach out to our Customer Service Team at support@societyrxdirect.com. We are always here to help you. 😊
Shipping Address
We can submit a shipping address update request to the partner pharmacy on your behalf; however, please note that address change requests cannot be guaranteed, particularly if submitted outside of normal business hours, Monday to Friday 9:00 AM to 5:00 PM CST.
We strongly recommend reviewing and confirming your shipping address prior to placing an order or before a renewal is processed. Once an order has been received and processed by the partner pharmacy, we may be unable to modify the shipping address or prevent the shipment from being delivered to the original address provided.
May 26, 2026
Once your order receives medical approval, your prescription is promptly sent to a qualified pharmacy for compounding.
Please allow about 5–7 business days for your compounded medication to be dispensed and shipped to you. 🚚
As soon as the qualified pharmacy generates a tracking number for your shipment, you’ll receive it via email.
If you’d like, you’re welcome to track your order directly through the carrier’s tracking system. 📦
If your shipping label is created after the 4 p.m. CST Friday cutoff time or anytime over the weekend, the package will be picked up by the carrier on the following Monday or Tuesday.
📦 Once scanned, please allow 24 to 48 business hours for processing and initial tracking updates.
Need Assistance?
If you have any questions about your order or need further assistance, please do not hesitate to reach out to our Customer Service Team at support@societyrxdirect.com. We are always here to help you. 😊
Shipping Address
We can submit a shipping address update request to the partner pharmacy on your behalf; however, please note that address change requests cannot be guaranteed, particularly if submitted outside of normal business hours, Monday to Friday 9:00 AM to 5:00 PM CST.
We strongly recommend reviewing and confirming your shipping address prior to placing an order or before a renewal is processed. Once an order has been received and processed by the partner pharmacy, we may be unable to modify the shipping address or prevent the shipment from being delivered to the original address provided.
Account & Technical Support
Account help and technical assistance.
April 30, 2026
Having trouble logging in? Here’s how to troubleshoot.
Encountering a login issue can be frustrating, but do not worry, there are a few simple steps you can try to get back into your account. ✨
Here are some common solutions that often resolve login problems:
- Check your credentials: Make sure you’re using the exact email address and phone number you signed up with. This is a common solution. 📞
- Try a different browser: Sometimes switching to another web browser (like Chrome, Firefox, Edge, or Safari) can clear up these kinds of issues. 🌐
- Clear your browser’s cache: Your browser stores temporary data to help websites load faster, but sometimes this old data can cause conflicts. Clearing your browser’s cache and cookies can often fix this. 🧹
- Start a fresh session: Completely close your browser application, then reopen it and try accessing our site again. This ensures you’re starting with a clean slate. 🔄
Need Assistance?
If you’ve tried these steps and are still having trouble, please do not hesitate to reach out to our Customer Service Team at support@societyrxdirect.com. 😊
Returns & Refunds
Return and refund info.
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Contact Us
Get in touch with our team.
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Terms and Conditions
Terms and Conditions for Products.
Articles for this section are being added.